Shipping Information
🚚 Shipping Rates & Delivery Times
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $9.95 |
| Express Shipping | 2-3 business days | $19.95 |
| Overnight Shipping | 1 business day | $39.95 |
| Free Standard Shipping | 5-7 business days | Free on orders over $150 |
🎁 Free Shipping Offer
Enjoy complimentary standard shipping on all orders over $150. No code required - discount applied automatically at checkout!
📦 Order Processing
All orders are carefully processed and packaged with love in our Madison Avenue location. Here's what to expect:
Order Confirmation
You'll receive an email confirmation within minutes of placing your order.
Processing
Orders are processed within 1-2 business days (Monday-Friday).
Packaging
Your sunglasses are carefully packaged in our signature luxury boxes.
Shipping
You'll receive tracking information once your order ships.
🌍 Shipping Coverage
Domestic Shipping (United States)
We ship to all 50 states, including Alaska and Hawaii. PO Box addresses are accepted for standard shipping only.
International Shipping
Currently, we ship to Canada, United Kingdom, European Union, Australia, and Japan. International shipping rates and delivery times vary by destination. Additional duties and taxes may apply.
⚠️ Important Shipping Information
- Processing Time: Orders placed after 2:00 PM EST will be processed the next business day.
- Weekend Orders: Orders placed on weekends will be processed on the following Monday.
- Holiday Delays: Shipping may be delayed during major holidays. We'll notify you of any expected delays.
- Address Accuracy: Please ensure your shipping address is correct. We cannot redirect packages once shipped.
- Signature Required: All orders over $200 require signature confirmation for security.
- Weather Delays: Severe weather conditions may cause shipping delays beyond our control.
📋 Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package using:
- The tracking link provided in your shipping confirmation email
- The carrier's website (UPS, FedEx, or USPS)
- Contacting our customer service team
Questions About Your Shipment?
Our customer service team is here to help!
Email: [email protected]
Store Hours: Mon-Fri 9AM-8PM, Sat-Sun 10AM-6PM EST
Location: 1247 Madison Avenue, New York, NY 10128